Blogging May Be Rare In Future: Virgin Media Arseholes.

I just phoned Virgin Media with a view to moving services across to the new house. It came as rather a shock that I couldn't just move everything across as it currently stands: 2Mb broadband and phone.

Oh, no, the "customer service" rep explained. The "deal" that I'm now on will expire as soon as I move onto my new 12 month contract. At that point, the cost of my services will go up from £18.50 a month, to £25 a month. Seeing as that takes most of whats paid into my account each month, obviously I was a bit reluctant.

I re-itereated that I just want to move services, I didn't particularly want to start a 12 month contract all over again, that I was unemployed and couldn't afford 25 quid a month plus call charges. I'm getting pretty tired of this fucking "new n months contract" malarky too. I'm just moving a mile down the road, why the fuck do I need a new contract if I'm already a customer of theirs? The "customer service" rep (Suprisingly in the UK, but ultimately not interested in keeping me as a customer, nor continuing to use their service) was stroppy and adamant and I had to like it or lump it and that no, I couldn't talk to a supervisor.

Well Virgin, it looks like you've lost a customer of almost 10 years loyalty if thats your fucking attitude. I am not a cash cow. Fuck you Richard Branson!

So, I'm in the market for the cheapest broadband and phone available. Any suggestions people?

This also brings to mind a few things:

1. Customer Service (Something I'd thought Virgin were good at) is now as shit as everyone else in the UK.

2. Gordon Brown's pledge to have broadband in every home is a lie. With ever-increasing tariffs, how are the unemployed and the retired supposed to afford it? Is the government going to nationalise the internet? Are they going to give everyone 30 quid a month?

3. If I want cheap 2Mb broadband, why the fuck can't I have it?

4. It looks like my main source of job info, the internet will soon be out of reach for me. Another backwards step.